Quality Standard

We comply with EN-15038 issued by CEN (the European Committee for Standardizations) in 2006 to execute translation process and ensure quality translation norm. The EN-15038 standard is more suitable to translation service quality control than ISO series that is more suitable to manufacture. This standard ensures value-added service for translation process and produces more account of service industry.

Utility of CAT (Computer assisted technology)

CAT plus TM (translation memory) can shorten period of time to deliver translation, and reduce translation period of time for consistent content maintenance in the process of sustainable collaboration, while we can offer lower price because of fewer work on your projects on the same field. At meantime, our team members with local intelligence can even ensure flexibility of language scenes.

Satisfaction

Your satisfaction is based on clear description of translation quality required before work start. Working period and quality result need a balance for any project either small or large. It often happens that urgent delivery requirement impede translation quality and results in dissatisfaction of clients, or in delay of delivery to ensure quality for professionalism.

Satisfaction depends on both you and us.

Before project start, clear quality standard clients require and describe is necessary and essential. We can offer description items for clients’ judgment based on clients’ intention and projects’ objective goals.

Data Security

Security is essential for ensuring privacy of information. Outsourcing service meets risk of data leakage. Whenever events happen, it is difficult to resolute the disclosing procedure in most  times.

For definite ensuring for security, we suggest a NDA (Non disclosure agreement) to define responsibility in breach of contract on both of us.

We provide secured transmission of data that is encrypted and you can decrypt the files you when you receive them. Or you can download files translated for you from our secured server to avoid leakage of any information on the transmission process.